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Procedure for switching ISP

Procedure
Email old ISP to change ISP-KEY to DSVR

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First find out from the new ISP what the old and new ISP-KEYs are or try and look them up with WHOIS. For example a recent change was from KBNET to DSVR.

Then Email the current ISP to change the ISP-KEY also called the ISP-TAG from the current one to the new one.

Also EMAIL and phone Nominet to get them to contact the old ISP too, just in case there is no reply. Nominet will then automatically transfer it after a few days if the old ISP doesn't.

More specifically, once the ISP-KEY is changed to DSVR (check with WHOIS) then Email dns@dsvr.co.uk with details of the Domain, Organisation, and billing contact. Instruct DSVR to update the nameserver to theirs.

When this is done, use the online support form (Modify) to map the new domain from DSVR to the neuroweb.dsvr.co.uk server then restartWebserver. It may still take some time to go live due to delays filtering the new nameserver details through the Internet.

A ping may show "Bad IP address". This could be that the ISP has not yet implemented the switch. Try a different ISP and see if OK.