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Dial Operation
To use this feature you put your phone up to your computer speaker and click 'Dial'
It works for me

Make new Dial button
Click the 'New' button in Plexel then select 'New phone number' and type in the number (plus code) to the single line box.
Then type in the person or company name to the big box, and click 'OK'
The Dial button etc, will be added to column 2 of the display page